Privacy policy
OVA Pulse — Privacy Policy
Last updated: April 2026
1. Introduction
OVA Beauty Technology ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have over it.
This policy applies to all personal data collected through our website, orders, emails and customer interactions.
2. Who we are
OVA Beauty Technology is the data controller responsible for your personal data. For any privacy-related questions, you can contact us at:
OVA Beauty Technology myovaskin@gmail.com
3. What data we collect
We may collect and process the following categories of personal data:
Identity data — first name, last name, username or similar identifier.
Contact data — email address, billing address, delivery address, phone number.
Transaction data — details about purchases you have made, payment method used, order history.
Technical data — IP address, browser type and version, time zone setting, browser plug-in types, operating system, device type and other technology on the devices you use to access our website.
Usage data — information about how you use our website, products and services.
Marketing data — your preferences in receiving marketing communications from us.
We do not collect any sensitive personal data such as health information, racial or ethnic origin, or financial account details beyond what is necessary to process your payment securely.
4. How we collect your data
We collect data through the following means:
Direct interactions — when you place an order, create an account, subscribe to our newsletter, contact our customer service team or fill in any form on our website.
Automated technologies — as you interact with our website, we may automatically collect technical and usage data via cookies and similar tracking technologies.
Third parties — we may receive data from analytics providers such as Google, payment processors such as Stripe or PayPal, and advertising networks.
5. How we use your data
We use your personal data for the following purposes:
To process and fulfil your orders — including payment processing, shipping and handling returns. Legal basis: performance of a contract.
To manage our relationship with you — including notifying you about changes to our terms or policies, and responding to your customer service enquiries. Legal basis: performance of a contract and legitimate interests.
To send you marketing communications — if you have opted in to receive them, we may send you emails about new products, promotions and skin tips. Legal basis: consent. You can unsubscribe at any time.
To improve our website and products — we analyse usage data to understand how customers interact with our website and to improve our offering. Legal basis: legitimate interests.
To comply with legal obligations — such as tax and accounting requirements. Legal basis: legal obligation.
6. Who we share your data with
We may share your personal data with the following categories of third parties:
Shopify — our e-commerce platform provider, which hosts our website and processes orders on our behalf. Shopify is GDPR compliant.
Payment processors — such as Stripe and PayPal, to securely process your payment. We never store your full payment card details.
Shipping carriers — such as DHL, Colissimo or similar, to deliver your order. We share only the data necessary to complete delivery.
Email marketing platforms — such as Klaviyo or Mailchimp, to send you newsletters and transactional emails if you have opted in.
Analytics providers — such as Google Analytics, to help us understand website traffic and improve performance.
We do not sell your personal data to any third party. We do not share your data with third parties for their own marketing purposes.
7. Cookies
Our website uses cookies — small text files placed on your device — to improve your browsing experience, remember your preferences and analyse traffic.
We use the following types of cookies:
Strictly necessary cookies — required for the website to function. They cannot be disabled.
Analytics cookies — help us understand how visitors interact with our website. We use Google Analytics for this purpose.
Marketing cookies — used to deliver relevant advertising and track the effectiveness of our campaigns.
You can manage your cookie preferences at any time via the cookie settings banner on our website. Please note that disabling certain cookies may affect the functionality of the website.
8. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.
Order data is retained for a minimum of 5 years for tax and accounting purposes. Marketing data is retained until you unsubscribe or request deletion. Technical and usage data is retained for a maximum of 26 months.
9. Your rights under GDPR
If you are based in the European Union, you have the following rights regarding your personal data:
Right of access — you can request a copy of the personal data we hold about you.
Right to rectification — you can ask us to correct any inaccurate or incomplete data.
Right to erasure — you can ask us to delete your personal data in certain circumstances.
Right to restriction — you can ask us to restrict the processing of your data in certain circumstances.
Right to data portability — you can request a copy of your data in a structured, machine-readable format.
Right to object — you can object to the processing of your data for direct marketing purposes at any time.
Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us at myovaskin@gmail.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your national data protection authority.
10. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. All data transmitted via our website is encrypted using SSL technology.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. International transfers
Some of our third-party service providers are based outside the European Economic Area. Where we transfer your data internationally, we ensure appropriate safeguards are in place — such as standard contractual clauses approved by the European Commission — to protect your data to the same standard as within the EEA.
12. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
13. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
14. Contact
For any questions, requests or complaints regarding this Privacy Policy, please contact us at:
OVA Beauty Technology myovaskin@gmail.com Available 7 days a week
You also have the right to contact your national data protection authority. In France, this is the CNIL — www.cnil.fr.