We're here for your skin.
Our team of skin experts is available 7 days a week to answer your questions, guide your routine, or help with your order.
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Other ways to reach us
Chat with a skin expert in real time
Available Mon–Sun, 9am–8pm CET
hello@ova-beauty.com
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@ova.beauty
DMs answered within 48h
Under 24 hours guaranteed
7 days a week, including weekends
Not sure which edition is right for you?
Our experts will guide you to the perfect routine based on your skin type and goals.
Quick answers
How long does shipping take?
Standard shipping takes 5–7 business days. Express options are available at checkout.
Can I return my device?
Contact our team within 90 days and we'll find the best solution for you.
Is OVA Pulse safe for all skin types?
Yes — the NTC sensor maintains safe temperature between 37–42°C for all skin types.
Where is my order?
Check your confirmation email for your tracking link, or contact us with your order number.